Danbury Westerville
Licensed as Westerville Danbury
4.2★★★★☆(54 Google reviews)Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.
At a glance
Verified against official state licensure records, the details below come from government files, not marketing copy.
What families say
The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 54 reviews on Google.
★★★★★I am very comfortable with the idea of my wife staying at this facility. Over 10 years ago my father was a resident here. . So, I am familiar with the facility, and I was pleased to see that the director, Chris, is still there after all these years!
★☆☆☆☆My mom entered Danbury’s memory care (the Glenn) with LBD, walking and in good physical condition. In just three months, she experienced multiple falls, unanswered pendants and pull cords, and inconsistent care.<br>I raised concerns repeatedly to management about safety, staffing, and response times. Very little changed.<br>What I observed was troubling—lack of consistent caregivers, limited dementia training, and an understaffed unit, especially during sundowning when residents need the most support.<br>The most difficult moment was when I found my mom unresponsive in her room late in the afternoon. She had missed meals, and no one escalated concern. She passed away nine days later.<br>There were a few caring individuals, but overall the level of oversight, communication, and accountability from management did not meet expectations.<br>Ask very specific questions before placing a loved one here.
★★★★★We only visited and toured Danbury Westerville because after doing so we were sold. Devon, our tour guide knew the answers to every question we had and answered questions we hadn’t even thought of before our tour. After our tour I texted Devon a couple questions and she always responded promptly with answers. The best advertising for Danbury Westerville were the smiles on literally every residents’ face. Every resident I saw appeared to be happy and that’s all I want for my mom. We also saw several maintenance workers working while we were there which is also nice to see.
★☆☆☆☆Dining services are not great. You wait too long to get a server. The food is okay just wish they were better on being on task. Some servers do not understand english.
Visiting hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |