The Willows at Bellevue

★★★★★Susan R. · 2026-04-14 · Google

My mom Just got admitted yesterday and I was not impressed at all with the time it took to answer my mom’s call light… She had 2 aids and a nurse and not one of them would help help her get salt and pepper or a menu. Another aid came in and asked what was needed and assured me she would be right back with the salt and pepper and my dinner menu. About 5 minutes later she was back with salt and pepper, a few snacks, and a menu. I felt my mom was finally getting the care she needed. The aid sat with my mom and helped her fill out her menu and explained the meal process to her. I want to say her name was Renee, I’m not sure but I was very impressed. Especially after a rough start.

★★★☆☆Vickie A. · 2026-04-11 · Google

It is beautiful there. They have some exceptional personal then there are a few that need to go. The place is better than the average nursing home. Not a good place for sick or residents that need a lot of assistance.

★★★★★Sarah j. · 2026-02-10 · Google

My brother has been at the willows for the last few months and everytime I visit he’s constantly in Awh about his aid Renee. He said not only is she so compassionate and gentle with the care she provides she sits and talks and actually gets to know him. You do not see this a lot anymore with the younger generation. If everyone in healthcare took the time and effort to care for the elderly like she does nursing homes would not have a bad name. I always feel so comfortable leaving when I see her on.

★☆☆☆☆Kelli W. · 2025-12-27 · Google

They are way overrated because all they do is yell at you give your information out to anyone without asking the patient's permission. I will never go back to the Willows nursing homes / therapy