Regency at Chagrin Falls
Licensed as The Laurels of Chagrin Falls
4.3★★★★☆(103 Google reviews)Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.
At a glance
Verified against official state licensure records, the details below come from government files, not marketing copy.
Licensed beds
82
CMS certification #
366274
Ownership
For Profit - Limited Liability Company
Chain
Ciena Healthcare/laurel Health Care
Medicare star ratings
Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.
Overall
2/5
Health inspections
2/5
Quality measures
3/5
Staffing
4/5
What families say
The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 103 reviews on Google.
★☆☆☆☆This place is horrible they literally did not feed my mom regularly! It smells and is folthy!
★★★★★Wonderful facility! The respiratory care is outstanding. My family’s experience has been positive.
★★★★☆Patient complains about it but from my perspective they did an ok job considering other places and the funding for healthcare
★★★★★My mom stayed here for about a month after a nasty fall, as she was unable to stand, walk, or even sit up on her own. The nurses, therapists and the aides treated her with such dignity and kindness - she developed such a sweet friendship with them (Juliana & Teshaia!! 💕) that a few got teary when she left.<br>The facility is clean, secure and welcoming. It was heartwarming to see the aides and nurses interacting so tenderly with non-verbal or confused residents. From the friendly and helpful women in the business office keeping us informed to the compassionate and optimistic therapists who encouraged her each day, we can't imagine a better place for her to have regained her independence!<br>Your loved one will be in better than just good hands here. S/he will be safe and warm, comfortable, and respected. We cannot thank everyone at Regency enough.
Visiting hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Other senior care in Chagrin Falls
Where this data comes from: CMS Care Compare provider file (CCN 366274), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.