St Luke Lutheran Community - Portage Lakes

★★★★★Alexis M. · 2026-06-23 · Google

Excellent care and rehabilitation services. The staff was caring, especially Andrea the DON. Professional, and attentive, and the facility was clean and welcoming. Thank you for making the time easier for our family. Beautiful view too!!

★★★★★Kathy M. · 2026-05-19 · Google

I am a resident here at St. Luke's, Portage Lakes. It is my 4th facility in 2 years. The Administrator, Brittany, is smart, caring, and gets things done. Director of nursing, Andrea, is supportive, kind, knowledgeable, and as sweet as can be. She truly cares about every resident, and it shows. Her staff nurses are second to none. They are what all nurses should be. Nothing is more important to them than their patients. Physical therapy is also wonderful. I have improved so much since I have been here because of them, and I have wanted to live again. The activities are great and creative; makes me want to get out of bed. 😃 I had the pleasure of meeting the business manager, Aaron, this morning. He was kind, attentive, and seemed genuinely interested in what I had to say. I hope I am blessed with a long stay here at St Luke's.<br><br>5/19... A shout out to a few more people here at St luke's, Portage lakes. I've already told you how great the administrator, Brittney,is. I have had the opportunity to work with a PT and OT therapists. Megan, Lauren, Laurie and Dave are amazing. I have never felt better since working out with them. They are kind, caring and tough. I am able to walk fa

★☆☆☆☆The B. · 2026-04-15 · Google

4/2026:<br>Owners (?) Responded 9 months ago that they were working on it. Nothing has changed<br>1/2026:<br>rooms are a mess. Food tray was picked up and bedside table was wet. I cleaned it up and it was urine. Urinals bedside food tray were full of urine and spilled.<br>End of 2025:<br>New owners and less care than what it was. Nursing homes are not the greatest, and the only plus here is a handful of the staff that do care and the view. Be prepared to clean and check on your loved ones frequently for health decline. Short staffed all the time, and most of the staff do try but get burned out. The nurse manager tries...

★★★★★JoAnn M. · 2026-03-19 · Google

I can’t say enough good things about this nursing home. It’s by far the best facility my aunt has been in, and that peace of mind means everything to us. Most of staff here truly cares, and it shows in the way they treat the residents every single day.<br><br>Andrea goes above and beyond in every sense—she genuinely cares about her patients and is always on top of things. Anytime there’s been a concern, she addresses it almost immediately, which is so reassuring as a family member.<br><br>Leslie is also wonderful. She’s very personable, kind, and clearly loves what she does. She makes a real effort to connect with the residents and keep them engaged and happy.<br><br>It’s such a relief knowing my loved one is in a place where they are cared for with compassion and respect. Highly recommend