Otterbein Pemberville SeniorLife Community
Licensed as Otterbein-portage Valley
4.3★★★★☆(99 Google reviews)Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.
At a glance
Verified against official state licensure records, the details below come from government files, not marketing copy.
Licensed beds
204
Ohio license #
1737R
License status
ACTIVE
Licensed since
10/05/1993
Ownership
Otterbein Homes
What families say
The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 99 reviews on Google.
★★★★★I want to give a shout out to “Jessica” my nurse’s aide for a couple days of my stay (2/7) - you are an amazing care giver on all levels. Thank you.
★★★★★Otterbein Pemberville gave my mom caring, excellent and compassionate care when we most needed it. They are our angels. My mother, disabled by her illnesses, lived with dignity and was cared for at this facility. Mom loved the homecooked food. It was delicious. My mom was blessed, until her last breath, by being a resident at Otterbein.
★☆☆☆☆1. I just went to the Thanksgiving brunch yesterday and the food was horrible. The cook spent more time roaming the dining hall and pushing his religion on all of his guests rather than making sure his food was good. It was arguably the worst thanksgiving dinner I've ever had.<br><br>2. The nurses here were horrible and neglectful of my grandfather to the point he was kicked out and sent to a psych ward because of their treatment of him.<br><br>3. Overpriced.
★☆☆☆☆I retracted my review, they treat u great for about a week, to get a good review!! Then all hell breaks loose, I had a horrible experience, so many things, they would take meds away my heart dr. Gave to me, was getting weaker n sicker, n they wouldn't do anything, just ignored me, therapy was going good until review came out, I was so sick I couldn't eat very much, sick to stomach. No help n I couldn't figure it out. ( but I did ) .one aid said I was bleeding real bad, pur blood no urine, for 3 days then decided to do urine test, a man nurse gave me results after Noone else would do, he said I was complete mess, red blood cells white counts n few other things were through the roof n really bad. Took another 2 to 3 days for their dr. To give me antibiotics for a week. Blood work after that n wouldn't give me results, n I was so weak from all my therapy went down n only 5 steps then. They kept saying I kept refusing to do things, total lies. I have a very bad heart n dr. Was stopping me on meds n giving me what he wanted. My heart dr. Is in Cleveland clinic. Had a ekg n would not give me test results. I already knew back in a fib. Butt was very red n couple sores but wanted me to s
Visiting hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Other senior care in Pemberville
Where this data comes from: Ohio Department of Health licensure records (license 1737R), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.