OhioSeniorGuide

Nursing HomeCCRC Campus

Otterbein Marblehead SeniorLife Community

Licensed as Otterbein North Shore

4.0★★★★☆(26 Google reviews)

9400 North Shore Blvd, Lakeside, OH 43440 · Ottawa County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
20
CMS certification #
366358
Ownership
Non Profit - Church Related
Chain
Otterbein Seniorlife

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
3/5
Health inspections
3/5
Quality measures
4/5
Staffing
4/5

What families say

The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 26 reviews on Google.

★★★★★Rick · 2026-06-18 · Google

Working with both Eveie and Lorrae have been informative and warm. A real pleasure and a great help!

★★★★★Rebecca I. · 2026-06-11 · Google

We have been pleased with the ease of the application process, the outstanding communication from the Director of Marketing, Evie and our new neighbors. Everyone is friendly and helpful in the transition from a large ranch home to a patio home. We are glad to be closer to our family in retirement!

★☆☆☆☆big B. · 2026-06-01 · Google

Staff have left residents sitting in soiled clothing and, in some cases, without needed medications. In one situation, a resident reportedly went without medication, experienced atrial fibrillation (AFib), and passed away the following day. The facility often feels more like a prison than a place focused on care and dignity.<br><br>I would never place a family member here. If you’re considering this facility, I strongly encourage you to research other options before making a decision.

★☆☆☆☆Kit · 2026-02-27 · Google

Horrible staffing from hr to any others.they are the problems here why you don't have staff.need to address my issues of how being treated from Tiffany, Kaeylan and all who have office intake with hr.haven't talked to susan also yet.this is whyno great workers come aboard.time to look into this staff.also north olmstead with nurse head will not work there.need to look into things here.changed over and has gone to dirt here.

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Where this data comes from: CMS Care Compare provider file (CCN 366358), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.