Oaks of Brecksville

★☆☆☆☆Tony G. · 2026-07-17 · Google

This facility is horrible, do not choose this place for care or rehab. My mother who was just released 7/17 from being in this facility for a little over 2 weeks has come back home with no increase of strength in her legs and feet. They never took her to the bathroom, wash her in the shower that was inside her bedroom. They are short staffed and not managed properly. She wasn't even washed up and ready at the time of her discharge.. They were scrambling at the last minute to get her together. The physical therapy team did not even help her get in her wheelchair. They just came in for a second and said she's alright, while she struggled to get from her bed to the wheelchair with my help and two nurses. This was a terrible experience.

★☆☆☆☆Godswilln · 2026-07-13 · Google

If your love one is mentally sound and somewhat physically stable then I would say it's okay for a short stay..Don't put your love one in this facility if their cognitive functions have deminshed and mobility is off..I would avoid this place at all cost! The whole establishment needs a do- over! I had over a month to see how they operate and it's very below average! They need to have an investigator out to see the unsanitary conditions along with delayed care. Read the other complaints..They absolutely ignore the call lights especially at night. Very unprofessional staff from top to bottom. Do yourself and love one a favor and look elsewhere.

★☆☆☆☆Ian F. · 2026-06-12 · Google

My grandpa has only declined since being here. This place is horrible. He was left in a dirty diaper overnight, and when I brought it up to his aide, Jamia, I was brushed off and had to go find a nurse myself. The whole facility feels completely disorganized and upside down. I will be removing my grandpa after also finding out the nursing director, Natchelle dresses unprofessional and is involved in managing her daughter, who happened to be his aide.

★★★★★Grace · 2026-04-10 · Google

Amazing place

★★★★★Michael · 2026-03-20 · Google

I recently had a rehab stay at The Oaks of Brecksville following a hip fracture, and I couldn’t be more grateful for the care I received.<br><br>From the start, the staff made a difficult situation much easier. The nursing team was attentive, responsive, and always treated me with kindness and respect. They stayed on top of pain management and made sure I was comfortable while healing.<br><br>The therapy team was outstanding. Physical and occupational therapy pushed me in the best way possible, helping me regain strength and mobility safely. They were encouraging, knowledgeable, and truly invested in my progress, which made a huge difference in my recovery.<br><br>The facility itself was clean and well-maintained, and the atmosphere felt supportive and positive. I also appreciated the communication—staff kept me informed and included in my care plan every step of the way.<br><br>Thanks to the team at The Oaks of Brecksville, I was able to return home stronger and more confident. I would highly recommend them to anyone needing short-term rehab, especially after something as serious as a hip fracture.