O'neill Healthcare Bay Village
3.9★★★★☆(74 Google reviews)Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.
At a glance
Verified against official state licensure records, the details below come from government files, not marketing copy.
Licensed beds
138
CMS certification #
365264
Ownership
For Profit - Limited Liability Company
Chain
O'neill Healthcare
Medicare star ratings
Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.
Overall
3/5
Health inspections
2/5
Quality measures
5/5
Staffing
2/5
What families say
The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 74 reviews on Google.
★☆☆☆☆It was a filthy nightmare in every way. I was almost totally neglected after surgery. After my 2nd surgery, I switched to Middleburg Hts., and the contrast was like going from Hell to heaven. It was so bad in there, it was like unreal, like being in a scary movie.
★★★★★Nice place!
★★★★★I was very impressed with O’Neill Healthcare! The staff is incredibly friendly and attentive—they truly go above and beyond to make everyone feel cared for and comfortable. The breakfast was absolutely delicious, and the surroundings are warm, inviting, and well-maintained. It’s clear that the team takes great pride in creating a welcoming environment for residents and visitors alike. Highly recommend!
★☆☆☆☆Our family was very disappointed with the care received at O’Neils. This facility consistency has staffing shortages on the off shifts and weekends with repeatedly witnessed lack of care and residents being unattended for hours on end. It was not uncommon for call lights to be on for over an hour without staff checking in. The staff that you are lucky to find during these times are mostly from an agency and lacked awareness on the personal basic care needs of our family member.. The facility looks very clean and well maintained from the outside and at the entrance area but the halls, rooms and restrooms where their residents live are not kept cleaned or maintained. I would NOT recommend placing a loved one at O’Neils
Visiting hours
| Monday | Open 24 hours |
| Tuesday | Open 24 hours |
| Wednesday | Open 24 hours |
| Thursday | Open 24 hours |
| Friday | Open 24 hours |
| Saturday | Open 24 hours |
| Sunday | Open 24 hours |
Other senior care in Bay Village
Where this data comes from: CMS Care Compare provider file (CCN 365264), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.