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Eliza At Chagrin Falls (formerly The Weils)

Licensed as Eliza at Chagrin Falls

2.3★★☆☆☆(6 Google reviews)

16695 Chillicothe Road, Chagrin Falls, OH 44023 · Geauga County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
29
CMS certification #
366379
Ownership
Non Profit - Corporation

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
3/5
Health inspections
3/5
Quality measures
2/5
Staffing
4/5

What families say

The 3 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 6 reviews on Google.

★☆☆☆☆Madison W. · 2025-08-22 · Google

My grandfather was placed here as a rehabilitation center after a bad fall. I would reconsider placing your loved one here if you are able to...<br>The nurses are very understaffed, and you can tell they are overworked. We have waited over an hour for help before, even with me finding nurses to remind them my grandfather needs assistance. My grandfather had been let to sit in his soiled diaper for hours on end, one stretch lasting 15 hours from dinner time to the morning. His dinner plate was not even cleared, leading us to believe he was not checked on for those 15 hours.<br><br>I am sure these nurses are not getting paid what they should, but there is no organization which has lead us to a lot of confusion and frustration.

★☆☆☆☆Michelle D. · 2025-04-27 · Google

My mother is a patient there. This facility hires a lot of agency staff. No report given on each shift they are working with “blinders on”<br>Left my mother on bedpan for an hour or so<br>left her laying in the bed for several hours. This facility charges 400.00 a day per patient this facility per the agency worker complaints “….,do not treat/pay worker rightly”

★☆☆☆☆Sandra R. · 2024-12-14 · Google

Lunch: ground pork, hot dog bun, mashed potatoes, morsel of red pepper.

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Other senior care in Chagrin Falls

Where this data comes from: CMS Care Compare provider file (CCN 366379), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.