OhioSeniorGuide

Nursing Home

Crestwood Care Center

2.7★★★☆☆(57 Google reviews)

225 W Main Street, Shelby, OH 44875 · Richland County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
130
CMS certification #
365284
Ownership
For Profit - Corporation
Chain
Communicare Health

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
1/5
Health inspections
1/5
Quality measures
4/5
Staffing
2/5

Enforcement history: 2 federal fines totaling $232,204 and 3 total penalties on record with CMS. Ask the facility about these during your tour.

What families say

The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 57 reviews on Google.

★☆☆☆☆Kevin S. · 2026-07-02 · Google

I'm disabled, been in 10 nursing homes over the past 5 years<br>Back injury.<br>Malnutrition (I've spoke with diatition

★★★★★Kim T. · 2026-01-05 · Google

My dad was in the hospital he was diagnosed with cancer and needed chemo and physical therapy the social worker at the hospital told me nobody would take him because of the chemo but Crestwood called me I offered to pay seperate for his transportation to and from chemo Sidney told me that wasnt necessary as they were able to provide that service and bill medicare fast forward my dad has been there 3 weeks has received chemo 3 times and is up walking and has gained 10lbs it is truly a blessing he ended up here the ladies on station 2 are awesome my dad is always up and always clean and very happy he really enjoys going to his " exercise" as he calls it i also want to say the meals he receives there always look good and are good portions overall the family is very pleased with The care he receives at Crestwood ....Thank you to all the staff!

★☆☆☆☆braelyn g. · 2025-10-31 · Google

why isn’t zero or no stars available?! HORRIBLE. DO NOT send anyone you actually love/care about here !!

★☆☆☆☆Abby H. · 2025-10-29 · Google

I don’t even know where to start with this place. Some of the staff is friendly other then that this place is by far the worst nursing home I’ve ever seen. From the moment we got my grandma there we had issues and NONE were resolved. She was suppose to be there for therapy they rarly got her out of bed. There was NOTHING in her room besides a bed with NO Rails and a hospital table. She had a broken walker in her room and a wheelchair that was to big for her. We were told we had to supply everything else even a chair to get her out of bed. They stopped her meds that she was to be given to keep her strong. They never gave her meds that she had been on for years. She got a UTI and went untreated for ten days they said they were waiting on the results which I’ve never known a place to take that long for a UTI result. She had several bruises on her that we brought to their attention. We ended up talking her out and returning her to the hospital, we wheeled her to the hospital since they wouldn’t help transfer her. I could go on and on. Oh wait don’t let me forget they have not 3 not 2 but ONE nurse at night for all residents. I would do very good research before sending your loved ones

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Other senior care in Shelby

Shelby Pointe

Nursing Home

3.0★★★☆☆(6 Google reviews)

45 licensed beds · CMS 5/5

Where this data comes from: CMS Care Compare provider file (CCN 365284), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.