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Canterbury Senior Care Facility

Licensed as Canterbury of Twinsburg

4.2★★★★☆(20 Google reviews)

9928 Vail Drive, Twinsburg, OH 44087 · Summit County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
50
CMS certification #
366385
Ownership
For Profit - Limited Liability Company

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
3/5
Health inspections
2/5
Quality measures
5/5
Staffing
4/5

What families say

The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 20 reviews on Google.

★☆☆☆☆Janet A. · 2026-03-11 · Google

I called Beth who runs the asst living devision twice, at least AFTER I MET with her FINALLY a month or so ago. She’s another one that can’t return calls, do I stopped calling! These places don’t seem to be responsible, capable, competent enough to do that these days. Their loss. She seemed to be in a hurry too. Not a very good tourist. Why do these places not return calls? It only takes a minute to do. People write reviews and they get downplayed after they’re read, really? Why can’t these places do their job in the first place! ☹️😑

★★★★★Jeannina A. · 2026-01-28 · Google

After negative experiences with previous facilities with the care of my loved one, I was on guard when choosing for Canterbury for her care. The facility was always clean, smelled pleasant , staff was not only polite but also knowledgeable and helpful. My mother's stay was unexpectedly shorter than we expected but hopefully she will be able to come back. Everyone seemed to genuinely care for her, they are very responsive and also proactive. All staff was professional and I would recommend this place to everyone in need. By far 10/10 experience.

★★★★★Issam H. · 2025-12-18 · Google

I would like to share my experience with Canterbury Senior Care Facility located at 9928 Vail Dr, Twinsburg, OH 44087. The members of the staff, including the doctors and nurses on staff, provide outstanding quality customer service 24/7 and are there within a minute to help me with all of my needs. Every staff member consistently has a positive, happy, and friendly attitude regardless of the task at hand. I would especially like to recognize Head Nurse Beth Prontiker, Clinical Coordinator of Assisted Living at Canterbury, for her professionalism, compassion, and dedication to resident care.<br><br>From intake through my first month and continuing now, this has absolutely been the best care imaginable. These truly are my best years, and it is wonderful to have such a caring and supportive team on my side. Thank you so much for your professional, courteous care. I highly recommend Canterbury Senior Care Facility.<br><br>My Very Best,<br><br>Sam Hajj, Skip McCloskey, Issam Hajj Jr., Ziad Hajj

★★★★★Cyndi F. · 2025-06-03 · Google

The food and the staff is excellent!!! We have activities that I enjoy!!!! The call lights is answered is a reasonable time.

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Other senior care in Twinsburg

Where this data comes from: CMS Care Compare provider file (CCN 366385), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.