OhioSeniorGuide

Nursing HomeCCRC Campus

Brookdale Westlake Village

3.5★★★★☆(53 Google reviews)

28450 Westlake Village Drive, Westlake, OH 44145 · Cuyahoga County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
60
CMS certification #
366373
Ownership
For Profit - Corporation
Chain
Brookdale Senior Living

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
5/5
Health inspections
4/5
Quality measures
5/5
Staffing
4/5

What families say

The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 53 reviews on Google.

★★★★★Noah H. · 2026-06-08 · Google

I happened to be fortunate enough to associate with some lovely & uplifting individuals. Thank you for the opportunity.<br><br>- Noah Holtkamp LPN

★☆☆☆☆Beth B. · 2026-04-29 · Google

My mother enjoyed her time in independent living at Brookdale Westlake Village. The staff has been extremely kind and helpful, including billing, food service, housekeeping, maintenance, and the front desk staff. The food was usually excellent and there are many quality activities to choose from. There is a warm and familial feeling throughout the Brookdale Village independent living. We also appreciate the flexibility of the supportive Brookdale At Home staff who were imperative In keeping my mother living independently. I highly recommend it.

★☆☆☆☆Clevelander V. · 2026-04-08 · Google

OVERPRICED & UNDERSTAFFED. Independent living roof is falling apart after spring storms. Do not take your family here for therapy or long term care. Short staffed filled with agency nursing or Nursing Supervisors working down as an aide with high patient care ratios. High schoolers in the kitchen serving mediocre food. Self pay is $700 a day at the minimum. Administration does no hands on care all office. No community involvement. Illegal use of Mechanical lifts in assistant living by non tested caretakers. Recent bed bug and scabies cases. For the same cost check out Vitalia & Avenue Strongsville.

★☆☆☆☆Cheyenne G. · 2026-01-01 · Google

I am giving this place a one star. My boyfriend picked up at this facility on agency as a nurse and was racially profiled asked to be sent home for going to get his scrub top. I would not recommend sending your family here of color or anyone actually.

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours

Other senior care in Westlake

Devon Oaks

Assisted Living

4.0★★★★☆(14 Google reviews)

100 licensed beds

Where this data comes from: CMS Care Compare provider file (CCN 366373), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.