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Avenue at Warrensville Care and Rehabilitation Center

Licensed as The Avenue Care and Rehabilitation Center

3.0★★★☆☆(103 Google reviews)

4120 Interchange Corporate Center Road, Warrensville Heights, OH 44128 · Cuyahoga County

Calling is free and carries no obligation. Most families ask about availability, current pricing, and tour times.

At a glance

Verified against official state licensure records, the details below come from government files, not marketing copy.

Licensed beds
97
CMS certification #
366394
Ownership
For Profit - Limited Liability Company
Chain
Progressive Quality Care

Medicare star ratings

Official CMS Care Compare ratings, updated monthly. 5 stars is the best possible score.

Overall
1/5
Health inspections
1/5
Quality measures
4/5
Staffing
2/5

Enforcement history: 2 federal fines totaling $34,146 and 2 total penalties on record with CMS. Ask the facility about these during your tour.

What families say

The 4 newest public Google reviews for this community, refreshed weekly and shown exactly as written. We don't filter or cherry-pick. See all 103 reviews on Google.

★★★★★Nichelle C. · 2026-05-06 · Google

My experience at this location was pleasant and I was taken good care of. The staff did their best to accommodate my stay according to my needs. I would use this location again if I needed their rehabilitation services again. I was pleased with the service I received.

★☆☆☆☆Denise A. · 2026-05-04 · Google

Everything is troubled there only thing good therapy is good i never coming back there but therapy

★★☆☆☆Terri S. · 2026-04-17 · Google

I had to go and put my mother in bed along with changing her picking up clothes off the floor as well as dirty linen also I witnessed a hoyer residents sitting in chair since the time I came I left there at 8:30pm there was a resident that had been ringing since I got there and No One answered her light for 2 hours That 7pm-7am is terrible staffing

★☆☆☆☆Edward M. · 2026-02-09 · Google

The facility looks good, but the care is far from it patients in bed for long hours with bed sores, the facility don't have proper sized depends for some bigger patients so instead they use cheap quality diapers that fail after applying them on residents, call lights go unanswered for more than 10-15 minutes. Staff not pay attention to the condition of resdents. This is the worse ran facility I've seen in a long while, but it looks good with big screen tvs and a cafeteria that's ready to order anything from burgers to chicken sandwiches and fries, and just learned this is the same place where one of the dementia patients got locked outside and froze to death, and the nurse lied about it and got arrested.

Visiting hours

MondayOpen 24 hours
TuesdayOpen 24 hours
WednesdayOpen 24 hours
ThursdayOpen 24 hours
FridayOpen 24 hours
SaturdayOpen 24 hours
SundayOpen 24 hours
Where this data comes from: CMS Care Compare provider file (CCN 366394), refreshed 2026-07-02. Ratings and hours reflect the facility’s public Google listing. Details change. Always confirm directly with the facility. See our methodology.