Altercare Mayfield Village

★★★★★Mary H. · 2026-07-01 · Google

Nice Place Great Staff

★☆☆☆☆Susan K. · 2026-06-03 · Google

Room was dirty on arrival. 24 urine smell. Residents eat breakfast sitting in their own urine. Most aides are unfriendly and do not want to be there. Unprofessional staff. Unsanitary conditions. Flies and gnats landing on residents and food. Understaffed. Unresponsive and sometimes no response when you press your button for help. Would not send my worst enemy there. I couldn’t get my mom out of there fast enough.

★★★★★nello Z. · 2026-05-20 · Google

A very well taken care of place. Staff was very friendly.

★★☆☆☆Mylone G. · 2026-05-13 · Google

Today I discharged my mom from this facility, for negligence, they dropped my mom off to an appointment they never had permission to take her, never ask nor told me about it they left her there by herself, with her medical history that never should have happened, on top of that, today was cold and raining, my mom had No Coat, No Shoes or Hat on , just a thin shirt and pants I took up there for a therapy with a thin folded sheet on her shoulders, the hospital knew my mom is never with out me and she's always dressed well, so UH called to inform me that she was at the clinic by herself etc. I no longer felt that my mom was safe to be there and I no longer trust the staff to care for her nor make any decisions on her behalf. The facility staff do not care about their patients, they are just a number and money signs and they love to milk the insurance company even when they could discharge the patients sooner they wait until the insurance companies to say they no longer paying for therapy or treatment. Never leave your loved ones unattended or without visiting on a regular basis, be observant, only a few really cared, the other 97% No! May 13, 2026, To this facility, What is do